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Have Questions?  Call Us:  800-764-4080

Pricing & Financing Policies

What are my payment choices?
All orders must be prepaid. Sol Potion® accepts Visa, MasterCard and Discover. 

Wire Transfers and financing is available for orders over $5,000.  To learn more about these options contact your Sol Potion® representative.

When will my credit card be charged?
Credits cards are charged at the time of order placement.

Do I have to pay sales tax?
Our corporate offices are based in Michigan. Sol Potion® will collect Michigan state sales tax on any order shipping to a Michigan address, unless a Federal Tax Id number and Sales Tax License has been provided.

Michigan law requires that sales tax be assigned to the full order, including shipping. Please visit the Michigan Department of Treasury Website to learn more about Michigan Sales Tax

How do I qualify for wholesale pricing?
Sol Potion® sells to both the public and to retail businesses. Retail prices are listed for general public viewing. In order to view and to purchase products at wholesale prices, we require retail customers to create a customer login, complete the online registration form and include their Federal Tax Id number.

Retailers will also be required to provide a copy of their Sales Tax License when placing their first order with Sol Potion®. Initial orders cannot be processed at wholesale prices without this document.  You may send us this information in one of three ways:

FAX a copy of your Sales Tax License to:
1-800-764-4810

EMAIL a scanned copy of your Sales Tax License to:
customer-support@solpotion.com

Mail a copy of your Sales Tax License to:
Sol Potion® 
33668 Woodward Avenue
Birmingham, MI 48009

How do I place a "Rush" order?
Our goal is to provide superior service and products.  We ship same day for orders recieved by 2pm EST. Orders that come in after 2pm will ship next day.  Any order placed after 2pm EST but requires same day shipping will be considered a "Rush Order". All rush orders will be charged a $25 fee (Orders received after 4pm EST cannot be considered rush and will ship next day).

What if I have a question on my charges?
If you have any questions regarding your orders you may contact us at customer-support@solpotion.com. We will be able to provide you with your order history and payment records.

What if I need a copy of my invoice?
All requests for copies of invoices and payment receipts may be requested by calling customer support at 1-800-764-4080 or via e-mail customer-support@solpotion.com. For quick response please include the date of order, amount charged and items purchased.